Service health

Know what is happening before you troubleshoot.

Use the public status service for incidents and maintenance, then follow the quick checks below for guild-specific issues.

Public status

Open the live status service

View current incidents, planned maintenance and component availability.

View live status

Discord voice permissions

Confirm View Channel, Connect and Speak in the target voice room.

Server controls

Check DJ roles, vote-skip, Premium and setup-channel restrictions.

Player recovery

Use /fix after permissions and platform availability are confirmed.

Still need a hand?

Bring useful context to the support team.

Include the server ID, command used, approximate time and visible error. Never send bot tokens, API credentials or Premium keys.

Join support